TERMS AND CONDITIONS

Last Updated: 17th November 2025

These Terms govern your use of the Agira website hosted on Shopify and all purchases made through the store. By using our site, you agree to these Terms.

1. Use of Website

You must not:

  • Misuse this site
  • Attempt to hack or disrupt services
  • Violate any laws in connection with the site
  • Copy or reproduce content without permission
2. Product Description

We make every effort to display products accurately. Variations in colour, texture or fragrance may occur due to:

  • Handmade nature
  • Individual scent perception
  • Device display differences

These do not qualify as defects.

3. Pricing
  • Prices may change without prior notice
  • Taxes are included unless mentioned otherwise
  • Orders are billed in INR only
4. Payment

All payments on this website are processed securely through Razorpay. We are not responsible for any:

  • Payment gateway downtime
  • Banking delays
  • Failed or duplicate transactions (these must be reported to Razorpay/bank)
5. Order Acceptance

Your order is confirmed only after successful payment. We may cancel orders due to:

  • Incorrect information
  • Product unavailability
  • Suspicious activity
  • Pricing errors

Refunds (where applicable) will follow our Refund Policy.

6. Liability

Agira is not liable for:

  • Damage caused by improper candle usage
  • Allergy reactions to fragrances
  • Courier delays
  • Misuse of products

Our total liability is limited to the order value.

7. Governing Law

All orders and disputes are governed by Indian law.
Jurisdiction: Kolkata

8. Contact

Email: agiraliving@gmail.com
Phone: +91 8981467983