PRIVACY POLICY

1. Information We Collect

We collect the following:

a. Personal Information

• Name
• Email
• Phone number
• Shipping and billing address

b. Payment Information

Payment details are collected and processed securely by Razorpay. We do not store your card, UPI or wallet credentials on our servers.

c. Device and Usage Information

Automatically collected through Shopify servers:

• IP address
• Browser type
• Device details
• Cookies
• Browsing behaviour

d. Communication Data

Messages sent via email, WhatsApp or contact forms.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate order status
• Provide customer support
• Improve user experience on our website
• Send marketing updates if you opt in
• Detect or prevent fraudulent transactions

3. Sharing of Information

We may share your information only with:

• Razorpay (for payments)
• Shopify (store host and platform)
• Courier/logistics partners (for delivery)
• Marketing/analytics tools (if enabled)

These partners maintain strict data confidentiality.

4. Razorpay Payment Security

Razorpay uses industry-standard encryption and PCI-DSS compliant systems. Your sensitive payment data is directly processed by Razorpay and is not accessible to us.

5. Cookies

Shopify uses cookies for:

• Cart functionality
• Session management
• Analytics

You may disable cookies in your browser settings.

6. Data Retention

We retain your information as long as necessary for fulfilling orders, complying with legal requirements or resolving disputes.

7. Your Rights

You may request to update, access or delete your personal data by contacting us.